Shipping & Returns

Shipping

In stock items are typically delivered within 1-2 weeks.
You will receive tracking information when your shipping label has been created and your order is getting ready to ship from our warehouse. Please allow 24-48 hours from receiving your shipment notification to reach out regarding tracking information.
If you are experiencing an issue or delay with your order please check the original order confirmation email for your order number and reply to that email for customer service. If you deleted that email, please provide your order number in your inquiry to help speed up your customer service experience.

All sales are final.
We are not responsible for orders that are lost or stolen in transit. If your order is lost in transit please reach out to the shipping provider.
You are solely responsible for the items that you put in your cart. If you place an order for an item in the incorrect size it is not our responsibility to exchange that item for the correct size. Please check that all items in your cart are correct before completing check out.
If you receive your order and find it to be damaged, missing an item, or fulfilled with an incorrect item and/or size please contact livvyotl@gmail.com for further assistance.